//===================== // Copyright (c) 2001-2003 // Kayako Web Solutions // http://www.kayako.com //===================== var visitorid = "d99da57d364ede49ce3a6730aa4eaae9"; var mim; var inCall = 0; var firsttime = 0; var debug = 1; var timer = 0; var onlineurl = "http://livesupport.host365.com/cust_img/help-online.gif"; var offlineurl = "http://livesupport.host365.com/cust_img/help-offline.gif"; var refer = escape(document.referrer); function doDebug(cont) { if (debug == 1) { alert(cont); } } function doRand() { var num; now=new Date(); num=(now.getSeconds()); num=num+1; return num; } function changeInCall(nc) { inCall = nc; } function getCookie(name) { var crumb = document.cookie; var index = crumb.indexOf(name + "="); if (index == -1) return null; index = crumb.indexOf("=", index) + 1; var endstr = crumb.indexOf(";", index); if (endstr == -1) endstr = crumb.length; return unescape(crumb.substring(index, endstr)); } function checkStatus() { if (getCookie("statusm") == "changeonline") { document.statusimg.src = onlineurl; } else if (getCookie("statusm") == "changeoffline") { document.statusimg.src = offlineurl; } else if (getCookie("statusc") == "popchat" && inCall == 0) { doChat(); changeInCall(1); } else if (getCookie("statusc") == "nochat" && inCall == 1) { changeInCall(0); } } function elapsedTime() { timer = timer+1; setTimeout("elapsedTime()",1000); } function doChat() { screen_width = screen.width; screen_height = screen.height; widthm = (screen_width/2)-250; heightm = (screen_height/2)-250; window.open("http://livesupport.host365.com/sessioncore.php?_d=output&_m=startdirect"+"&referer2="+refer+"&visitorid="+visitorid,"customerchat", "toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=1,width=550,height=500,left="+widthm+",top="+heightm); } function doPull() { doChat(); } function doImageLoop() { if (timer <= 3600) { mim = new Image(); dm = new Date(); mim.src = "http://livesupport.host365.com/sessioncore.php?_d=output&_m=visitor&_h="+dm.getTime()+"&_r="+doRand()+"&_u="+escape(window.location)+"&firsttime="+firsttime+"&visitorid="+visitorid+"&referer2="+refer+"&name23="+escape(''); checkStatus(); mim.onload = doPull; firsttime = 1; setTimeout("doImageLoop()",8000); } } function startChat() { screen_width = screen.width; screen_height = screen.height; widthm = (screen_width/2)-250; heightm = (screen_height/2)-250; window.open("http://livesupport.host365.com/sessioncore.php?_d=output&_m=start&gdepartment=&_u="+escape(window.location)+"&referer2="+refer+"&lresolution="+screen.width+"x"+screen.height+"&lplatform="+escape(navigator.platform)+"&lappversion="+escape(navigator.appVersion)+"&lappname="+escape(navigator.appName),"customerchat"+doRand(), "toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=1,width=550,height=500,left="+widthm+",top="+heightm); } document.write("\"Chat"); doImageLoop(); elapsedTime();